Shipping Policy

Thank you for shopping with FLEXZLO™. We are committed to providing reliable and efficient delivery service. Please review our shipping terms below.

1. Free Shipping

We offer Free Standard Shipping on all orders over $179 USD. Orders below this amount will incur a small flat-rate shipping fee, displayed at checkout.

2. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

3. Estimated Delivery Time

• United States, Canada, Europe, Australia: 7–15 business days
• Asia: 5–12 business days
• Other regions: 10–20 business days

Note: Delivery times are estimates and may vary due to customs delays, weather conditions, or high-volume periods.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number and link. Use this link to monitor your shipment directly through the carrier’s website.

5. Shipping Address

Please ensure all shipping details are correct before submitting your order. We are not responsible for delays or losses caused by incomplete or incorrect addresses.

6. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees charged by your country’s authorities. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

7. Delayed or Lost Packages

If your package is delayed beyond the estimated delivery period, please contact us at mnjsolutionco@outlook.com. We will assist in tracking your order and resolving any issues as quickly as possible.

8. Shipping Restrictions

Some remote areas or countries may experience longer delivery times or may not be eligible for certain shipping methods. We will notify you promptly if your address falls into a restricted zone.